Bitget global regulatory compliance roadmap
One of the world's most trustworthy crypto exchanges and marketplaces
At Bitget, we pride ourselves on being one of the safest and most trusted cryptocurrency exchanges in the world. We are proud to have been recently recognized by Forbes as one of the world's most trustworthy crypto exchanges and marketplaces.
Our commitment to compliance
Our commitment to compliance is at the core of our operations as we strive to create a secure environment for our users.
Global licenses and approvals
As part of this commitment, Bitget has successfully obtained regulatory licenses and approvals around the world tailored to our different business streams, ensuring that we adhere to the highest standards of legal, compliance, and ethical practices. We understand the importance of regulatory frameworks in promoting transparency and trust within the cryptocurrency industry, and we strive to have constructive relationships with regulators to help them build and manage risk in their markets.
A safe platform for everyone
In our ongoing effort to enhance safety and compliance, we are actively applying for additional regulatory licenses in various jurisdictions. We believe that by embracing a robust regulatory framework, we can better serve our users and contribute to the overall integrity of the digital asset ecosystem.
Regulatory licenses/approvals
Bitget remains dedicated to maintaining the highest levels of security and trust, providing our users with a reliable platform for their cryptocurrency transactions.
| Jurisdiction | Licenses/approvals | Regulator |
|---|---|---|
 Australia | Digital currency exchange provider registration | Australian Transaction Reports and Analysis Centre (AUSTRAC) |
 Italy | AML registration as provider of virtual currency services | Organismo degli Agenti e dei Mediatori (OAM) |
 Poland | Virtual asset service provider | Ministry of Finance, Poland |
 El Salvador | Bitcoin Service Provider (BSP) Digital Asset Service Provider (DASP) | BSP: Central Reserve Bank (Banco Central de Reserva / BCR) DASP: National Commission of Digital Assets (Comisión Nacional de Activos Digitales / CNAD) |
 UK | FCA-approved platform partnering with an Authorized Person for the purposes of Section 21 of the Financial Services and Markets Act 2000 | Financial Conduct Authority (FCA) |
 Bulgaria | Virtual asset service provider | National Revenue Agency, Bulgaria |
 Lithuania | Virtual asset service provider | Centre of Registers, Lithuania |
 Czech Republic | Virtual asset service provider | Czech National Bank |
 Georgia (Tbilisi Free Zone) | Digital asset exchange, wallet service, and custody service provider | National Bank of Georgia |
 Argentina | Virtual asset service provider | Comisión Nacional de Valores (CNV) |
| Jurisdiction | Licenses / approvals / regulators |
|---|---|
| Australia | Digital currency exchange provider registration Australian Transaction Reports and Analysis Centre (AUSTRAC) |
| Italy | AML registration as provider of virtual currency services Organismo degli Agenti e dei Mediatori (OAM) |
| Poland | Virtual asset service provider Ministry of Finance, Poland |
| El Salvador | Bitcoin Service Provider (BSP)Digital Asset Service Provider (DASP) BSP: Central Reserve Bank (Banco Central de Reserva / BCR)DASP: National Commission of Digital Assets (Comisión Nacional de Activos Digitales / CNAD) |
| UK | FCA-approved platform partnering with an Authorized Person for the purposes of Section 21 of the Financial Services and Markets Act 2000 Financial Conduct Authority (FCA) |
| Bulgaria | Virtual asset service provider National Revenue Agency, Bulgaria |
| Lithuania | Virtual asset service provider Centre of Registers, Lithuania |
| Czech Republic | Virtual asset service provider Czech National Bank |
| Georgia (Tbilisi Free Zone) | Digital asset exchange, wallet service, and custody service provider National Bank of Georgia |
| Argentina | Virtual asset service provider Comisión Nacional de Valores (CNV) |
Prohibited countries and regions
Bitget is dedicated to adhering to sanctions controls to maintain a secure trading environment for its users. The platform takes compliance seriously by actively monitoring and restricting access from countries and regions subject to sanctions or regulatory restrictions. Please refer to our Terms of Use for the latest list of prohibited countries and regions. This commitment ensures that Bitget operates within the legal framework and promotes responsible trading practices.
In summary, we do not serve any person or entity included in any trade embargoes or economic sanctions, terrorist or corrupt foreign official lists (such as the United Nations Security Council Sanctions List, lists issued by a government agency including the Specially Designated Nationals list maintained by the Office of Foreign Assets Control of the U.S. Department of the Treasury (OFAC), or the denied persons or entity list of the U.S. Department of Commerce, or by the United Kingdom, the European Union, Canada), or who resides in, is established in, or operates in any of the prohibited countries.
Prohibited countries means the following countries and such other locations as designated by Bitget from time to time, including:
Canada (Alberta)
Crimea
Donetsk
Luhansk
Cuba
Hong Kong
Iran
North Korea
Singapore
Sudan
Iraq
The United States
Libya
Yemen
Afghanistan
Central African Republic
Democratic Republic of the Congo
Guinea-Bissau
Haiti
Lebanon
Somalia
South Sudan
Please refer to our Terms of Use for the latest list of prohibited countries and regions.
KYC
Bitget mandates KYC for all users to ensure compliance with legal and regulatory requirements, which encompass anti-money laundering, counter-terrorism financing, and sanctions regulations.
Bitget is committed to adhering to applicable legislative and regulatory requirements in all jurisdictions where it operates. We have implemented a robust compliance program to protect the company, its users, and the wider digital asset ecosystem from potential exploitation by malicious entities.
In addition, Bitget has implemented the following safeguards and controls to prevent and detect any efforts to misuse the platform for financial crime purposes (the list is not exhaustive):
Anti-money laundering controls
Know your customer (KYC)
Name screening against sanctions lists, politically exposed person lists, and adverse news lists
Transaction monitoring (TM)
On-chain know your transaction (KYT)
Suspicious transaction reports (STR)
Mandatory periodic compliance training for all employees
To assist users in navigating the KYC process and understanding its significance, Bitget has created a range of educational resources. For detailed verification guides,
Anti-money laundering controls
Bitget has developed a global transaction monitoring program that integrates top-tier third-party vendors like Chainalysis. The program, based on a risk-based approach, screens for potential red flags in real time. The compliance team performs the necessary analysis of the alerted account's information, including associated transactions, to determine whether any potentially unusual or suspicious activity has occurred. For all activities identified as posing higher money laundering or terrorist financing risks, these customers will be subject to additional due diligence procedures or other follow-up actions.
For more details about the partnership with Chainalysis, please see Bitget matures its compliance practices to grow user trust.
Law enforcement cooperation
Bitget actively collaborates with global law enforcement agencies to aid investigations by freezing accounts linked to stolen funds and providing relevant information. To improve the verification of law enforcement agents and streamline requests while safeguarding user privacy, Bitget Compliance adopted Kodex's professional solutions in July 2024.
Please see the Law enforcement request guide for details on how to submit a law enforcement request.
Customer service
We are keen to hear from you. Whether you have complaints, issues to resolve, or general inquiries, please contact our customer support team, which has dedicated agents serving users 24/7. You can reach them via our 24/7 live chat or by emailing support@bitget.com.
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