DoorDash and Uber Eats Face Allegations of Reducing Delivery Worker Tips in New York City

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DoorDash and Uber Eats redesigned app interfaces in December 2023, reducing tip visibility and causing average tips to drop from $3.66 to 76 cents per delivery.

- NYC's DCWP accused the platforms of a "massive scheme" to cut worker pay, pushing for a 2026 law requiring 10% default tips at checkout.

- Companies defend changes as necessary for affordability, citing increased base pay under minimum wage rules and disputing claims of reduced worker earnings.

- Legal battles over the new tipping law highlight tensions between platforms, workers, and regulators, with potential implications for gig economy labor standards.